Purpose-built
We build around real payer packets, queues, plan rules, and review states instead of generic demos.
About Soteria
Built for the operating reality of healthcare payers
Soteria focuses on the payer workflows where accuracy, source evidence, and operational control matter: support, renewals, plan review, eligibility, enrollment, and exceptions.
Our operating principles
Evidence first
Answers and actions should be explainable back to the source documents and workflow context.
Human control
Agents prepare, draft, summarize, route, and recommend. Teams decide what can be automated.
How Soteria scales
Start with one queue
Pick a workflow, sample bundle, expected output, and hard edge case.
Measure acceptance
Track deflection, cycle time, missing-item detection, and reviewer acceptance.
Expand carefully
Add workflows only after controls, source links, and review states are working.